Privacy Policy & SMS Communication Terms
1. Introduction
AMG Digital Solutions is committed to protecting your privacy and maintaining transparency in how we communicate with you. This policy outlines how your personal information is collected, used, and protected, especially regarding SMS communication.
We only send essential, service-related text messages. No marketing or promotional messages are sent via SMS.
2. Information We Collect
When you interact with us, we may collect the following personal information:
- Full name
- Phone number
- Email address
- Project details
- Communication preferences
We collect only the information necessary to provide and support our services.
3. Use of SMS Communication
Your phone number may be used to send important, non-promotional messages including:
- Appointment confirmations or reminders
- Updates on ongoing projects
- Service-related alerts and essential notifications
We do not use SMS to send advertising, marketing offers, or promotional content.
4. Consent to SMS Communication
By providing your phone number, you agree to receive relevant, service-related messages from AMG Digital Solutions. Message frequency may vary depending on the nature of the service. Standard messaging and data rates may apply.
5. Need Help?
If you ever need support or have questions regarding our SMS messages:
- You can text HELP to receive basic guidance and support options.
- You’ll receive a response with further instructions and a link to contact us directly.
- If the issue remains unresolved, you can:
Our support team is available Monday to Friday, 10:00 AM to 6:00 PM (PKT). We typically respond within 24 hours.
6. How to Opt Out of SMS Communication
If you no longer wish to receive service-related messages from us, please complete the SMS Opt-Out Form at the bottom of this page. Once submitted:
- Your number will be removed from our SMS communication list.
- You will no longer receive any messages via SMS.
- Re-enrollment is required if you wish to resume SMS communications in the future.
7. Data Privacy & Protection
Your personal data is kept confidential and is only used to support your relationship with AMG Digital Solutions. We do not sell, rent, or share your personal information or phone number with third parties for any form of advertising or promotional use.
Our systems are protected by technical safeguards to prevent unauthorized access or misuse of your data.
8. Policy Updates
This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised date.
Last updated: July 9, 2025